Roles & Responsibilities:
? Build and maintain relationships with internal and external customers.
? Monitor registration and admission standards followed by the team and submit reports
as required
? Provide courteous service to clients and respond promptly and tactfully to their
request or inquiries.
? Responsible for identifying critical areas in the operations and resolving all major and
minor discrepancies.
? Handling quality related documentation and implementation. Maintain criteria related
to same & the related database.
? Monitoring of invoices and bills, keeping track of approved discounts, and billing as per
tie-up.
? Responsible for identifying critical areas in the front office / OPD operations and
resolving all major and minor discrepancies.
? Updating new tie-ups as part of business relations.
Requirements:
? Responsible for making duty roster and leave management of all front office & OPD
service coordinators and executives.
? Regular updates to be provided to the team members.
? Ensuring that the team is skilled, competent and motivated to perform its duties.
? Ensure adequate manpower at all counters
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Application Question(s):
Fluency in Communication (English)
Experience in Telecalling
Flexible to work on Weekends
Experience:
total: 1 year (Required)
Language:
English (Required)
Tamil (Required)
Work Location: In person
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