Job Description

Educational Background:

Minimum graduate or diploma in

healthcare administration, hospitality, or a related field

. Experience in a medical or wellness center is preferred.

Experience:

Minimum

3 to 5 years

of experience in handling reception.

Communication & Customer Service:

Strong verbal skills in

English and Tamil

with the ability to build rapport with patients.

Sales & Package Promotion Skills:

Ability to

upsell treatment packages, wellness programs, and memberships

by effectively explaining their benefits.

Front Desk & Administrative Expertise:

Skilled in

appointment scheduling, patient records, billing, daily cash handling, and coordinating with doctors & therapists

for smooth operations.

Customer Relationship Management (CRM):

Experience in

following up with patients, managing guests, and handling feedback

to improve customer retention.

Digital & Tech Skills:

Proficiency in

MS Office, hospital management software, and social media tools

for promotions and digital record-keeping.

Professionalism & Hygiene Awareness:

Well-groomed, punctual, and disciplined, with a strong focus on workplace hygiene and professional etiquette.

Knowledge of Ayurveda & Panchakarma (Preferred):

A basic understanding of

Ayurvedic treatments, Panchakarma therapies, and eye care

to assist patients confidently.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund
Schedule:

Day shift Weekend availability
Ability to commute/relocate:

Kilpauk, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Language:

English (Required)
Work Location: In person