Job Description

Job Title:

Front Office Executive

Location:

Fulbari, Siliguri

Industry:

Motel / Restaurant cum Hotel

Experience Required:

Minimum 1 year in a similar role

CTC:

Up to ₹16,000 per month

Job Summary:

We are seeking a dynamic and customer-oriented

Front Office Executive

to join our team. The ideal candidate must have prior experience in front office operations and currently be working in the same designation. You will be the first point of contact for guests, ensuring a welcoming atmosphere and smooth front desk operations.

Key Responsibilities:

Greet and assist guests with check-in/check-out procedures. Handle guest inquiries, complaints, and requests efficiently and professionally. Maintain reservation systems and update booking details. Coordinate with housekeeping, F&B, and other departments for seamless service. Manage phone calls, emails, and guest correspondence. Ensure front desk area is presentable and organized. Prepare daily reports and maintain guest records.

Requirements:

Minimum

1 year of experience

as a Front Office Executive in a hotel/restaurant setup. Proficiency in MS Office and basic hotel management software (knowledge of PMS preferred). Excellent communication and interpersonal skills. Pleasant personality with strong problem-solving abilities. Ability to work in shifts and handle pressure in a fast-paced environment.

Benefits:

Competitive salary (up to ₹16,000). Opportunity to work in a growing hospitality setup. Exposure to diverse hotel operations.
Job Types: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits:

Food provided Health insurance Life insurance Provident Fund
Experience:

Front desk: 1 year (Preferred)
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person