Gym Front Desk Executive is the face of a gym. They play a critical role in providing a first-class experience to members, prospective members and visitors to our facility. They enroll new members, greet members and guests, answer phones, schedule appointments, and perform other administrative tasks to ensure that the gym runs smoothly. Gym Front Desk Executive may also be responsible for handling customer complaints or questions about services or equipment.
JOB RESPONSIBILTIES
The main functions of the post holder are:
Provide exceptional customer service experience to all members, non-members and users of the facility
Enrolling new members and assisting current members with their queries
Greeting members and users of the gym as they come through reception
Checking in members and verifying memberships and updating the software on regular basis.
Registering prospective members and guiding them to the correct person
Providing information on classes and availability
Ensuring that adequate stocks of information, packs and leaflets are available at reception for interested parties
Ensuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
Welcoming members and visitors to the gym and providing accurate information concerning programmes and activities
Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance and pleasant manner at all times
Handling telephone enquiries, recording messages from incoming calls and transferring calls
Maintaining a clean and tidy environment, both behind and in front of the counter
Recording and keeping clear and accurate records of all queries, complaints, lost property and repairs and ensuring the information is delegated to, and resolved by, the relevant department
Cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentation
Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manager
Candidates with Hospitality or Fitness Industry experience is an added advantage.
Duty Timings
Candidate should be flexible to work at below mentioned timing
Morning: 6 am to 3 pm
Evening: 1 pm to 10 pm
Benefits
Good incentives on target achievement
Good work life balance
If interested kindly contact at below number
Contact No. 7681965926
Email helpdesk@swanco.in
Job Type: Full-time
Pay: ₹12,000.00 - ₹20,000.00 per month
Application Question(s):
How many years of sales experience do you have?
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.