A receptionist plays a vital role in any organization, serving as the first point of contact for visitors, clients, and employees. Their primary responsibilities include.
- Greeting and Directing Visitors
- Welcoming guests and directing them to the relevant person or department
- Maintaining visitor logs and issuing visitor badges
- Phone and Email Management
- Answering, screening, and forwarding incoming phone calls
- Responding to general inquiries via phone, email, or in person
- Administrative Tasks
- Scheduling meetings and appointments
- Maintaining and updating calendars
- Managing office supplies and inventory
- Performing general clerical duties like filing, photocopying, and faxing
- Customer Service
- Providing basic information about services, office hours, and company policies
- Resolving customer inquiries and issues promptly
- Office Organization
- Maintaining a clean and organized reception area
- Coordinating events and meetings
- Managing office expenses and costs
To excel as a receptionist, one should possess.
- Essential Skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and other relevant software
- Attention to detail and organizational skills
- Ability to multitask and prioritize tasks
- Desirable Skills
- Knowledge of office administration procedures
- Conflict resolution skills
- Experience handling office security protocols
In terms of qualifications, most employers require.
- Education
- High school diploma or equivalent
- Post-secondary education in office administration or a related field (sometimes preferred)
- Experience
- Previous experience as a front desk receptionist or in customer service
- Familiarity with office products
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?20,000.00 per month
Schedule:
Day shift
Monday to Friday
Morning shift
Language:
English (Required)
Hindi (Required)
Work Location: In person
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