Front Desk Executive

Year    Mumbai, Maharashtra, India

Job Description

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The Front Desk Executive is responsible for handling All Salon Desk activities at BBLUNT Salon, effectively handling Clients and other relevant activities. P.S: 1) People working with the Salon Industry will be preferred. 2) People from the Spa Industry will also be preferred. Roles & Responsibilities: \xc2\xb7 Familiarization with BBLUNT Manual and Policies \xc2\xb7 Handling and managing the entire front desk efficiently. \xc2\xb7 Attending to phone calls, booking appointments, calling to confirm appointments, handling stylists and beauty therapists columns effectively, receiving clients with a smile and making them comfortable before the service, handling money, doing the days total. \xc2\xb7 Managing team\xe2\x80\x99s attendance with the help of bio-metric system. \xc2\xb7 Managing salon schedule. \xc2\xb7 Interacting with clients, making them aware of all the ongoing offers or promotions and taking their feedback. \xc2\xb7 Maintaining the client database by taking client details accurately. \xc2\xb7 Maintaining a client waitlist, to maximize the stylists/therapists columns. \xc2\xb7 Converting every walk in client into repeat business and every repeat client to come more often for various services, offering advance booking. \xc2\xb7 Distributing new clients evenly and fairly to the stylists/therapists. \xc2\xb7 Selling our high value services. \xc2\xb7 Increasing the business of the salon and ensuring that monthly targets are met. \xc2\xb7 Maintain confidentiality of all the information. \xc2\xb7 Tallying and handling over cash to the bank along with the necessary paper work. \xc2\xb7 Working with backend teams \xc2\xb7 Be present for all scheduled training modules and workshops organized by the company. \xc2\xb7 Effective handling of petty cash \xc2\xb7 Maintain salon stationery including various forms and soft copies \xc2\xb7 Delivering of action plan: Expected to work on weak areas through training and in downtime in the salon, along with other in-salon training programs Qualification: Education : HSC + Experience : Minimum 2-year experience in Retail/ Service industry background as Front Desk team Additional Skills desired: Creating and maintaining client relationships, Self-motivated yet customer-focused, Computer educated, highly confident and exceptional communication skills (verbal & written), cash/ card/ UPI payments & monetary transactions, worked on ERP (Zenoti), team management . Interested candidates can share their resume along with the formal Photo on career@bblunt.com or connect on 7738210292 Job Type: Full-time Salary: \xe2\x82\xb920,000.00 - \xe2\x82\xb930,000.00 per month Education:
  • Bachelor\'s (Preferred)
Experience:
  • total work: 1 year (Preferred)
  • Salon: 1 year (Preferred)
Language:
  • English (Preferred)
Work Location: In person Speak with the employer
+91 7738210292

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Job Detail

  • Job Id
    JD3259860
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year