Job Description

Job Title: Receptionist

Location: Sahaj Hospital Indore

Job Type: Full-Time

Job Summary:

The Receptionist is the first point of contact for patients and visitors at the healthcare facility. This role is responsible for creating a welcoming environment, managing front desk operations, scheduling appointments, handling phone calls, and supporting administrative functions. The ideal candidate is organized, compassionate, and able to multitask in a fast-paced medical environment.

Key Responsibilities:

Greet patients and visitors warmly and professionally.
Answer and direct incoming phone calls in a courteous and timely manner.
Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
Register new patients and update existing patient records.
Verify insurance information and collect co-pays or outstanding balances.
Maintain the cleanliness and organization of the reception area.
Communicate effectively with clinical and administrative staff.
Handle incoming and outgoing mail, emails, and faxes.
Ensure patient confidentiality and comply with HIPAA regulations.
Assist with general administrative tasks as needed (filing, data entry, etc.).
Ayushmaan bharat claim processing experience is Plus.

Qualifications:

High school diploma or equivalent; associate degree or administrative training preferred.
Prior experience in a hospital's reception is strongly preferred.
Excellent communication and interpersonal skills.
Ability to work in a team-oriented environment and handle stressful situations calmly.
Strong organizational and time-management skills.
Working Conditions:

Work is typically performed in a Hospital.
May require long periods of standing or sitting.
Must be able to manage multiple priorities and respond to emergencies or urgent requests as needed.
Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Shift : Rotational

Job Type: Full-time

Apply :- Swapnil@kneexpert.co.in / 8223001885 / https://docs.google.com/forms/d/e/1FAIpQLScEf6VN41Rzp-bENZZdCXWll8eCGtzflU6SMiJ6_XHfLjeGRg/viewform?usp=header

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person