Job Description

Key Responsibilities:

Front Desk Management:

Visitor Handling: Greet and welcome visitors in a courteous and professional manner. Maintain a visitor log and

issue visitor passes as per security protocols.

Call Management: Answer and direct phone calls promptly, take messages, and ensure effective

communication with the concerned personnel.

Meeting Room Coordination: Schedule and manage meeting rooms, ensuring they are prepared for

appointments, conferences, and events.

Reception Area Maintenance: Keep the reception area clean, organized, and presentable at all times.

Administrative Support:

Mail and Courier Handling: Receive, sort, and distribute incoming mail and packages; manage outgoing

couriers efficiently.

Office Supplies Management: Monitor and replenish office supplies, ensuring stock availability for daily

operations.

Data Entry & Documentation: Maintain office records, update contact lists, and assist with document

management.

Communication & Coordination:

Internal Coordination: Communicate messages, announcements, and updates to employees as required.

Emergency Handling: Act as the first point of contact in case of emergencies, guiding visitors and employees

towards safety protocols.

Qualifications and Requirements

Education: High school diploma or a bachelor's degree in business administration or a related field preferred.

Experience: Minimum 1-3 years of experience at the business centre or reception of a luxury hotel of reputed

chain.

Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with office equipment

(printers, scanners, etc.).

Communication Skills: Excellent verbal and written communication skills in English and local language(s).

Customer Service Orientation: Friendly and professional demeanour with strong interpersonal skills.

Organizational Skills: Ability to multitask, prioritize, and manage time effectively.

Attention to Detail: High level of accuracy in handling calls, messages, and administrative work.

Problem-Solving Ability: Quick thinking and ability to handle difficult situations calmly and professionally.

Job Types: Full-time, Permanent

Pay: ₹450,000.00 per year

Work Location: In person