Job Description

Key Responsibilities

Greet patients and visitors courteously and assist them with inquiries Register new patients and update existing patient records accurately Schedule, reschedule, and confirm doctor appointments Guide patients regarding hospital services, departments, and procedures Handle billing-related queries and coordinate with the accounts department Manage phone calls, emails, and walk-in inquiries efficiently Maintain patient files, reports, and records (manual or hospital management system) Coordinate with doctors, nurses, and other departments for patient flow Ensure patient privacy and confidentiality as per hospital policies Handle patient feedback and escalate issues when required Maintain cleanliness and organization of the reception area
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Leave encashment Provident Fund
Work Location: In person