Job Description

Job Summary:

The Front Desk Executive will be the first point of contact for parents, students, visitors, and staff. This role requires excellent communication, a welcoming attitude, and strong organizational skills to ensure a smooth and professional front-office experience. The candidate will support daily administrative operations and uphold the institution's standards of service and professionalism.

Key Responsibilities:

Greet and assist parents, students, visitors, and vendors in a courteous and professional manner. Manage the front desk operations including handling phone calls, inquiries, and directing them to the appropriate departments. Maintain visitor records, student entry logs, and front office documentation. Support admission-related inquiries by providing basic course/school information and guiding parents to the admissions team. Manage incoming and outgoing mails, courier, and communication materials. Assist in scheduling appointments, meetings, and maintaining calendars for the admin/management team. Coordinate with internal teams for administrative support and event-related requirements. Ensure the reception area is clean, organized, and presentable at all times. Handle basic office tasks such as filing, photocopying, and documentation. Provide support during school events, PTMs, orientation programs, and other academic activities.

Requirements:

Bachelor's degree in any discipline. 1-3 years of experience in front office, reception, or customer service (experience in education sector preferred). Excellent communication skills (English, Hindi, and/or regional language). Strong interpersonal skills and a friendly, approachable personality. Proficiency in MS Office (Word, Excel, Outlook). Ability to multitask, prioritize, and handle stressful situations calmly. Professional grooming and presentation standards.

Preferred Qualities:

Experience working in schools, education management firms, or training institutes. Ability to manage parent interactions sensitively and professionally. Strong sense of responsibility, punctuality, and discipline.
Job Types: Full-time, Permanent, Fresher

Pay: From ?18,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Work Location: In person