Job Description

1. Front Office Management

Greet and assist parents, visitors, and staff in a professional and friendly manner. Manage the reception area to ensure a welcoming and organized environment. Handle incoming phone calls, emails, and messages; direct them to the appropriate department or staff member.

2. Communication & Coordination

Maintain an updated contact list of staff, parents, vendors, and emergency services. Coordinate with teaching and non-teaching staff for daily schedules, announcements, and meetings. Disseminate important notices and circulars to parents and staff as required.

3. Administrative Support

Maintain visitor records, appointment schedules, and attendance logs. Assist with admissions-related inquiries, provide prospectus forms, and guide parents through basic admission procedures. Handle courier services, incoming and outgoing mail, and school-related deliveries.

4. Record Keeping & Reporting

Maintain records of student/parent inquiries, complaints, and feedback, and share with the concerned authority. Keep track of front office supplies and request replenishments when necessary. Prepare daily/weekly reports on visitor traffic, calls received, and pending tasks.

5. Safety & Compliance

Ensure visitor check-in/check-out protocols are followed for security. Support emergency procedures (fire drill, first aid coordination) and maintain a calm environment

Qualifications & Skills Required:

Graduate in any discipline; Diploma in Office Management/Administration preferred. Proficiency in MS Office (Word, Excel) and basic email/telephone etiquette. Excellent communication skills in English and Hindi (knowledge of Marathi language is a plus). Pleasant personality, strong interpersonal skills, and customer-service orientation. Ability to multitask, prioritize, and handle confidential information.
Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

Commuter assistance Health insurance Paid sick time Provident Fund
Work Location: In person