Job Description

Designation: Front Desk Executive

Experience: More than 1year with clinic or hospital industry

Language Efficiency: Fluent in English and mother tongue

Welcome the customer with pleasant smile and positive body language. Answering the phone calls with the sense of obligation and with Namaste culture. Maintenance of appointments registers of patients and corporate clients Generating and Dispatching medical reports to the clients Handles and manages all customer relation activities Registration and Billing of Customers Maintaining the record of the patients To educate clients on any running offers based upon the procedure selected. Taking feedback of the customer through google review, coordination for the pickup of reports. Handling over flow of customer from Billing Desk. In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.

Activity List:

Billing Registrations Patient Quires Telephone Report Delivery Customer Feedbacks E - doc

Candidate Resident Location:

Candidates residing in and around Edapally are preferred.

Job Type: Full-time

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:

Flexible schedule Health insurance Leave encashment Provident Fund
Ability to commute/relocate:

Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:

Diploma (Required)
Experience:

total work: 1 year (Required)
Language:

English (Required)
Work Location: In person