Job Description

:

Job Summary:

We are seeking a courteous, professional, and organized

People Relations Executive

to join Archish. As the first point of contact for patients and visitors, you will play a vital role in delivering excellent customer service, managing front office operations, and ensuring the smooth flow of administrative activities.

JOB DESCRIPTION - ROLES AND RESPONSIBILITIES

Greet and assist patients, visitors, and vendors in a warm and professional manner. Manage appointment scheduling, rescheduling, and cancellations both in person and via phone/email. Maintain and update patient records in the system with accuracy and confidentiality. Handle incoming and outgoing calls, emails, and inquiries efficiently. Process billing, payments, and issue receipts as needed Manage front desk inventory, stationery, and cleanliness of the reception area. Manage Patient records, data entry, feedback collection and feedback analysis.

QUALIFICATION

Any Graduate from a recognized university Proved 1-2 years experience as a People relations executive, front desk executive, receptionist, or customer service representative Computer skills with experience of using MS office (word, excel, PPT, outlook, etc). Excellent verbal and written communication skills Strong organizational, interpersonal, and problem-solving skills Ability to multitask and remain calm in a fast-paced environment Basic understanding of medical terminology and procedures (preferred) Fluent in English and Kannada.
Job Types: Full-time, Permanent

Benefits:

Health insurance Paid sick time Provident Fund
Schedule:

Day shift
Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Life insurance Paid sick time Provident Fund
Work Location: In person