We are seeking a skilled and professional Front Office Executive for a leading chain of homeopathy clinics. The ideal candidate will serve as the first point of contact for our patients and customers, ensuring a welcoming and efficient experience.
Key Responsibilities:
Customer Interaction: Greet and assist patients, manage appointments, and handle inquiries professionally.
Customer Support: Provide information about clinic services, resolve complaints, and ensure patient satisfaction.
Front Desk Administration: Manage daily operations, maintain records, and oversee revenue/collections.
Customer Engagement: Encourage Google Reviews to enhance the clinic's reputation.
Professional Standards: Maintain hygiene, a welcoming environment, and uphold a professional demeanor.
What We're Looking For:
Strong communication and interpersonal skills.
Problem-solving abilities with a customer-focused approach.
Organized, proactive, and adaptable individuals.
Take the lead in creating a positive patient experience while contributing to clinic success!
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