Job Description

We're looking for a proactive and customer-centric Front Desk Executive who will be the face of

Ninja Parkour X

. You will handle guest interactions, class bookings, registrations, inquiries, and ensure a smooth visitor experience from entry to exit.

Warmly greet customers and assist with check-ins and walk-ins.

Respond to inquiries via phone, WhatsApp, email & social media messages.

Manage class schedules, bookings, trial sessions & membership registrations.

Maintain accurate customer records and payment logs.

Coordinate with coaches for class start times and student attendance.

Upsell memberships, merchandise, birthday parties & special events.

Ensure reception & waiting area remains clean, organized and welcoming.

Handle basic administrative duties and daily reporting.

Provide quick solutions to customer concerns & escalate when necessary.

Job Type: Full-time

Pay: Up to ₹35,000.00 per month

Work Location: In person