Job Description

1. Call Management

Answer incoming calls promptly and professionally. Collect detailed information from clients regarding their inquiries or service-related issues. For technical service calls, gather issue details and forward them to the Technical Department. Maintain a call log for tracking and follow-up purposes.

2. Client Handling & Coordination

Greet clients and visitors warmly and guide them to the appropriate department or staff member. Maintain a clean, organized, and welcoming reception area. Assist clients with basic information and coordinate with internal teams as required.

3. Courier & Mail Handling

Manage all inward and outward courier activities. Maintain accurate records of incoming and outgoing mail, packages, and documents. Coordinate with courier service providers for timely deliveries and pickups.

4. Inward & Outward Management

Record and track all inward materials, documents, and office deliveries. Ensure proper documentation and timely forwarding to concerned departments.

5. Stationery, Pantry & Office Supplies Management

Monitor stock levels of stationery, pantry items, and general office supplies. Place orders as needed to maintain adequate inventory. Coordinate with vendors for timely supply and quality assurance.

6. Maintenance & Office Equipment Handling

Oversee the maintenance of all office equipment and ensure timely servicing. Coordinate with external vendors for repairs, AMC servicing, and installation needs. Monitor performance of equipment such as printers, scanners and other devices. Ensure all equipment is in proper working condition to support daily operations.

7. General Administrative Support

Assist with basic administrative tasks such as data entry, filing, and maintaining records. Support HR and other teams with documentation or coordination tasks whenever required.

8. Travel & Event Management

Arrange travel, accommodation, and logistics for employees and management. Organize meetings, training sessions, and internal or client events as required.

Required Skills & Qualifications

Graduate with 1-3 years of experience in front desk or administrative roles. Excellent communication, customer service, and interpersonal skills. Proficient in MS Office and basic handling of office equipment Strong organizational skills with the ability to multitask and maintain records accurately. Only female candidate required
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Leave encashment
Work Location: In person