Greet and assist patients in person and over the phone, ensuring a welcoming and professional environment.
Manage appointment scheduling efficiently between patients and doctors.
Handle patient inquiries regarding appointments, treatments, and services.
Maintain accurate patient records and ensure proper documentation.
Coordinate with doctors and medical staff for smooth patient flow in the clinic.
Answer phone calls professionally, providing necessary information or directing calls appropriately.
Ensure confidentiality of patient and hospital records as per clinic policies.
Insurance knowledge
Assist in administrative tasks such as billing support, report collection, and follow-ups.
Job Types: Full-time, Permanent