Job Description

Job Summary This position focuses on customer service & Guest/visitor management. You will help build partnership with other departments to ensure that guests\' needs are attended to promptly. You will supervise the Front Desk operations and will ensure that the high-quality service is being delivered in a friendly and professional manner. You will be the single point of contact for the guests upon arrival till they are not addressed by the respective department executive. You will provide support and manage the Front Desk operations and administration of the reception area. The role involves high-end interaction with matured students, their parents or working executives through direct calls with highest promptness. You will talk about their careers and explain them about our services viz., vocational courses. Responsibilities and Duties Manage Front Desk Taking care of Guest Relationship Coordinating with other department executives Customer Service Handling administrative & documentation related to Reception Career counselling over call for students and experienced executives as per our process. Consistent and prompt calling to leads that are received through various online and social platforms. Follow up with prospective clients will be required through emails, phone calls and SMS/Whatsapp. Qualifications and Skills Any Graduate in Any Specialization Any Postgraduate in Any Specialization Good in Communication - English, Hindi and/or Marathi Basic knowledge of operating computers Phone etiquettes Existing experience of at least one year in a similar job Excellent command on English, Marathi and Hindi is required Candidate should have good vocabulary in above languages Should have articulate style of communication on explaining the services Need to have endurance to seat and continuously receive or make calls Energy level should be high Presentable & friendly Job Type: Full-time Salary: \xe2\x82\xb910,000.00 - \xe2\x82\xb915,000.00 per month Benefits:

• Cell phone reimbursement
• Paid time off

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Work Location: In person Speak with the employer
+91 8530273999