Job Description

About the Company:

A leading global fitness & wellness brand with luxury studios in Mumbai and worldwide, offering a unique and specialized fitness experience that blends innovation, energy, and service excellence.

Role:

Client Service Associate / Front Desk Executive

Location:

Grant Road (Kemps Corner) & Bandra, Mumbai

Work Mode:

On-site |

6 days/week

(rotational weekends)

Salary:

?25,000 - ?35,000 per month (negotiable)

Key Responsibilities:

Welcome and assist clients in a premium fitness studio environment Guide clients through memberships, packages, and retail offerings Manage front desk operations -- scheduling, inquiries, check-ins Maintain accurate records and daily reports Coordinate with trainers and operations teams to ensure a smooth experience Handle customer queries, payments, and feedback gracefully

Ideal Candidate:

Prior experience in hospitality, front desk, or retail preferred (Freshers welcome) Excellent spoken English and local language proficiency Warm, professional, and service-oriented demeanor Comfortable working weekends and rotational shifts Passion for health, wellness, and customer experience

Why Join Us:

? Work with a global wellness brand with luxury studios
? Grow in client experience, operations, and leadership roles
? Energetic and dynamic team environment
? Performance-driven incentives

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Kemps Corner, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you comfortable with Rotational shift and working on weekends? Current CTC? Expected CTC? Notice Period?
Education:

Diploma (Required)
Language:

English & Marathi (Required)
Work Location: In person