Greet and assist patients/visitors at the reception with courtesy and professionalism.
Handle patient registration, OPD/IPD billing, and appointment scheduling.
Manage incoming calls, inquiries, and provide accurate information.
Coordinate with doctors, nursing staff, and departments for smooth patient flow.
Maintain patient records, admission/discharge files, and update hospital software.
Ensure proper cash handling, billing, and daily collection reconciliation.
Support in managing pharmacy/lab billing coordination if required.
Maintain a clean, organized, and welcoming front office environment.
Required Skills & Qualifications:
Minimum qualification: Graduate (any stream).
Prior experience in hospital/healthcare front desk or customer service preferred.
Good communication skills in
Hindi & English
(local language knowledge is an advantage).
Basic computer knowledge (MS Office, hospital management software).
Pleasant personality, strong interpersonal and problem-solving skills.
Ability to work under pressure with patience and efficiency.
What We Offer:
Competitive salary as per industry standards.
Professional working environment with opportunities for growth.
Training and exposure to hospital operations.
Job Type: Full-time
Pay: ₹9,215.16 - ₹18,401.41 per month
Benefits:
Health insurance
Work Location: In person
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