Job Description

Job Overview

We are seeking a dedicated and professional Front Desk Agent to join our team. This role is essential in providing excellent customer service and ensuring smooth operations at the front desk. The ideal candidate will possess strong organizational skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. As the first point of contact for our clients, you will play a crucial role in creating a welcoming atmosphere.

Duties

Greet and assist clients as they arrive, providing exceptional customer service. Manage phone systems, handling incoming calls with professionalism and courtesy. Schedule appointments and maintain an organized calendar for the office. Utilize QuickBooks for basic accounting tasks related to client billing and payments. Maintain accurate records and files, ensuring confidentiality and compliance with regulations. Assist with office management tasks, including inventory management and supply ordering. Provide support to medical or dental staff as needed, acting as a liaison between clients and practitioners. Demonstrate effective phone etiquette while addressing client inquiries and concerns. Ensure the front desk area is clean, organized, and welcoming at all times.

Experience

Previous experience as a Front Desk Agent or in a similar customer service role is preferred. Familiarity with dental or medical receptionist duties is a plus. Proficiency in using phone systems and office equipment. Strong organizational skills with attention to detail. Bilingual candidates are encouraged to apply to enhance communication with diverse clientele. Excellent communication skills, both verbal and written, are essential for this position.
If you are passionate about providing outstanding service and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity as a Front Desk Agent.

Job Type: Full-time

Pay: Up to ₹18,000.00 per month

Schedule:

Day shift
Ability to Commute:

Delhi, CA 95315 (Required)
Ability to Relocate:

Delhi, CA 95315: Relocate before starting work (Required)
Work Location: In person