Job Description

Key Responsibilities:

1. Front Desk Management:

Greet and welcome patients and visitors in a professional and friendly manner. Manage patient appointments, scheduling, and follow-ups. Handle patient inquiries via phone, email, and in-person. Maintain patient records and ensure confidentiality of information. Coordinate patient flow to doctors and therapists to minimize waiting time.

2. Patient Relations & Billing:

Guide patients regarding available services, packages, and procedures. Manage billing, payment collection, and issuance of receipts. Maintain accurate billing records and update clinic management software. Handle feedback and escalate patient concerns to the clinic manager when required.

3. Administrative Support:

Maintain daily reports on patient visits, billing, and collections. Assist in managing staff attendance, duty rosters, and leave records. Coordinate with vendors for office supplies, equipment, and maintenance. Ensure clinic cleanliness, hygiene, and proper functioning of equipment. Prepare and submit daily, weekly, and monthly MIS reports to management.

4. Coordination & Compliance:

Liaise with doctors, paramedical staff, and management for smooth operations. Maintain compliance records, licenses, and documentation as required. Support in organizing health camps, promotional activities, and patient engagement programs.
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift Fixed shift Morning shift
Supplemental Pay:

Yearly bonus
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
Work Location: In person