Job Description

Job Title: Front Desk CoordinatorVacancies:

2 Positions

Experience:

1-3 Years (Front Office / Reception / Customer Handling)

Job Summary:

The Front Desk Coordinator will be responsible for managing the reception area, greeting visitors, handling incoming calls, coordinating appointments, and providing administrative support. The role demands excellent communication skills, a friendly approach, and strong multitasking abilities.

Key Roles & Responsibilities:1. Front Desk Management

Greet visitors, students, clients, and staff with a professional and friendly attitude. Manage the reception desk and ensure it remains clean and organized. Handle walk-in enquiries and guide them appropriately.

2. Phone & Communication Handling

Answer incoming calls promptly and route them to the concerned department. Provide accurate information and respond to general enquiries. Maintain call logs and visitor records.

3. Appointment & Scheduling

Manage appointment bookings for students, clients, and internal meetings. Coordinate with staff to organize schedules and meeting rooms. Follow up on scheduled appointments.

4. Administrative Support

Assist with data entry, documentation, and basic office tasks. Distribute incoming mail and maintain outgoing correspondence. Support the HR/Administration team when needed.

5. Customer/Student Support

Provide information about services, courses, or organizational policies. Help resolve basic queries or direct them to the relevant department. Maintain a positive and helpful environment at the front desk.

6. Record Keeping

Maintain visitor logs, attendance records (if required), and daily reports. Organize files, forms, and registration documents.

Required Qualifications:

Any Graduate (Preferred: BBA, B.Com, BA, or related field) 1-3 years of experience in Front Office / Reception / Coordinator role Good knowledge of MS Office (Word, Excel) and basic computer operations

Skills Required:

Excellent communication (English, Hindi, Local language) Professional appearance and good interpersonal skills Strong organization and multitasking ability Ability to handle pressure and maintain calm Customer service mindset
Job Type: Full-time

Work Location: In person