Job Description

Role Overview:

We are seeking a well-groomed, detail-oriented

Front Desk Executive

preferably with a dental background (BDS) who will act as the first point of contact for our clients. This role is ideal for a dentist looking to transition into the cosmetic and aesthetic space. Your primary responsibility will be to manage client interactions, coordinate seamlessly with doctors, and ensure a smooth, premium client experience using digital tools.

Key Responsibilities:

Client Communication & Inquiry Handling

Handle inbound calls, WhatsApp messages, and online inquiries with professionalism and empathy. Explain treatments, pricing, and pre/post-care to clients (training provided). Follow up with potential and existing clients to ensure satisfaction and conversions.

Coordination & Client Experience

Schedule appointments and coordinate doctor availability. Manage client flow during clinic hours and ensure minimal wait time. Escort clients to treatment areas and ensure they feel cared for throughout their visit.

Digital Operations (Paperless Workflow)

Maintain and update CRM (client relationship management) software with all relevant information. Use Google Sheets and digital dashboards to track appointments, follow-ups, and payments. Assist in maintaining operational logs, treatment records, and inventory tracking.

Clinic Presentation & Culture

Maintain the front desk and lounge aesthetics in line with the clinic's premium image. Contribute ideas to improve client satisfaction and operational efficiency.

Requirements:

Educational Qualification:

BDS (Preferred) Excellent verbal and written communication skills in English, Hindi, and/or Gujarati. Strong organizational and multitasking abilities. Comfortable using digital tools like CRM software, Google Sheets, and WhatsApp Business. Polite, proactive, and team-oriented attitude. Willing to learn and grow within the aesthetic and cosmetic medicine field.

What We Offer:

Training in premium client handling, CRM tools, and cosmetic services. Opportunity to grow into treatment coordinator or aesthetic consultant roles. Exposure to top-tier plastic surgeons, and aesthetic experts. A friendly, supportive, and professional work environment.

To Apply:

Email your CV to [your email] with the subject line: Front Desk Executive (BDS) Application - [Your Name]

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Leave encashment Paid sick time
Ability to commute/relocate:

Prahlad Nagar, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

client handling: 1 year (Preferred)
Work Location: In person