Front Desk/ Caller

Year    DL, IN, India

Job Description

Key Responsibilities



1. Calling & Communication



Handle

incoming and outgoing calls

professionally. Provide information, resolve queries, and assist customers with required details. Make follow-up calls for leads, appointments, and ongoing services. Maintain polite, clear, and service-oriented communication at all times.

2. WhatsApp Handling



Manage

daily incoming WhatsApp messages

from clients. Respond promptly with correct information, templates, and updates. Maintain WhatsApp business labels for proper lead tracking. Share required documents, price lists, photos, and other requested details.

3. Data Entry



Enter customer details, inquiries, and call summaries into the system. Maintain neat, accurate, and updated records. Ensure all communication and follow-ups are logged properly.

4. CRM Management



Update and maintain leads on the CRM. Track lead stages (new, follow-up, closed, not interested, etc.). Schedule reminders and follow-up calls using CRM tools. Generate basic reports as required by the management.

5. Front Desk Responsibilities



Greet visitors and assist walk-in clients. Maintain reception area cleanliness and order. Coordinate with internal teams for appointments and updates.
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4770014
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year