Job Description

About the Company:

A leading global fitness & wellness brand with luxury studios in Mumbai and worldwide, offering a unique and specialized fitness experience that blends innovation, energy, and service excellence.

Role:

Client Service Associate / Front Desk Executive

Location:

Grant Road (Kemps Corner) & Bandra, Mumbai

Work Mode:

On-site |

6 days/week

(rotational weekends)

Salary:

?25,000 - ?35,000 per month (negotiable)

Key Responsibilities:

Welcome and assist clients in a premium fitness studio environment Guide clients through memberships, packages, and retail offerings Manage front desk operations -- scheduling, inquiries, check-ins Maintain accurate records and daily reports Coordinate with trainers and operations teams to ensure a smooth experience Handle customer queries, payments, and feedback gracefully

Ideal Candidate:

Prior experience in hospitality, front desk, or retail preferred (Freshers welcome) Excellent spoken English and local language proficiency Warm, professional, and service-oriented demeanor Comfortable working weekends and rotational shifts Passion for health, wellness, and customer experience

Why Join Us:

? Work with a global wellness brand with luxury studios
? Grow in client experience, operations, and leadership roles
? Energetic and dynamic team environment
? Performance-driven incentives

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Application Question(s):

Current CTC? Expected CTC? This role has an aspect of Soft sales and lead generation, are you comfortable with that? Are you comfortable with rotational shifts and working on weekends? What is your Notice period?
Education:

Diploma (Required)
Language:

English (Required)
Work Location: In person