Job Description

We are seeking a friendly, organized, and experienced Receptionist to join our team at . The Receptionist will be Olive Care first point of contact for patients, families, and visitors, providing excellent customer service and ensuring a warm welcome to our centre.

Key Responsibilities:

1. Greet and Welcome: Greet patients, families, and visitors, and provide a warm welcome to the centre.

2. Manage Front Desk: Manage the front desk area, answer phone calls, and respond to queries in a timely and professional manner.

3. Patient Registration: Register new patients, collect necessary documents, and ensure accurate data entry.

4. Scheduling: Schedule appointments, manage calendars, and coordinate with healthcare professionals.

5. Communication: Communicate effectively with patients, families, healthcare professionals, and other staff members.

6. Data Entry: Maintain accurate and up-to-date records, including patient files and billing information.

7. Centre Administration: Assist with centre administration tasks, such as managing mail, distributing documents, and maintaining supplies.

8. Customer Service: Provide excellent customer service, respond to patient and family concerns, and escalate issues as needed.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Language:

English (Required) Hindi (Preferred)
Work Location: In person