Job Description

Job Title:

Front Office Associate

Experience Required:

Minimum 1 Year (Experience in 4-Star or 5-Star Property Preferred)

Location:

Morjim, Goa

Salary Range:

?15,000 - ?22,000 per month

Job Summary:

We are seeking a courteous, professional, and well-presented

Front Office Associate

to join our team at a prestigious 4/5-star property in

Morjim, Goa

. The ideal candidate will have at least one year of experience in a similar role within the luxury hospitality industry and a passion for delivering exceptional guest service.

Key Responsibilities:

Greet and welcome guests in a warm, friendly manner Handle check-in and check-out procedures efficiently and accurately Manage reservations, room assignments, and guest inquiries using PMS (Property Management System) Maintain up-to-date knowledge of hotel services, local attractions, and promotions Handle guest complaints professionally and resolve them promptly Coordinate with housekeeping, F&B, and other departments to ensure guest satisfaction Maintain a professional appearance and adhere to grooming standards

Requirements:

Minimum 1 year of experience in front office or guest services at a 4-star or 5-star hotel/resort Strong communication and interpersonal skills Proficiency in hotel management software (e.g., Opera, IDS, or similar) Good command of English; knowledge of other languages is a plus Willingness to work in shifts, including weekends and holidays Customer-first attitude and a team player
Job Type: Full-time

Pay: ₹15,000.00 - ₹23,847.38 per month

Schedule:

Rotational shift
Application Question(s):

Do you have work experience with 4 star/5star proprty?
Experience:

Front Office Associate: 1 year (Required)
Language:

English (Required)
Work Location: In person