Job Description

Job Title

Front Desk Cashier / Front Office Cashier

Reports To

Front Office Manager / Office Manager

Job Summary

The Front Desk Cashier is the first point of contact for clients/customers/guests and is responsible for handling financial transactions, maintaining accurate records, providing customer service, and supporting the front desk operations.

Key Responsibilities & Duties

Greet visitors/guests in a courteous, professional manner Process payments (cash, credit/debit cards, checks, digital payments) and issue receipts Post charges, refunds, and adjustments to customer/guest accounts Reconcile daily/shift transactions and balance the cash drawer Deposit cash or transfer funds according to company procedure Resolve billing or payment discrepancies Answer customer/guest inquiries related to billing, services, or general information Assist with check?in / check?out (if applicable in hospitality) Maintain neatness and organization of front desk / cashier area Prepare reports (end-of-day, shifts, cash variance, etc.) Follow all cash handling, security, and accounting policies Liaise with other departments (e.g., housekeeping, accounting) for billing or account issues May assist in training new cashiers or front desk staff Perform light clerical duties (filing, data entry, phone calls) Other duties as assigned by supervisor
Qualifications & Skills

Education / Certifications

High school diploma or equivalent required Additional training in hospitality, accounting, or customer service is a plus

Experience

Previous cashier, front desk, or customer service experience preferred Experience using Point of Sale (POS) systems, billing / accounting software

Skills & Competencies

Strong numerical ability and attention to detail Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast?paced environment Basic computer skills: MS Office, POS, billing systems Integrity, reliability, and trustworthiness (handles money) Good problem solving and conflict resolution skills
Working Conditions

Standing or sitting for prolonged periods Handling money and working with computers/registers Often in a fast?paced environment with multiple simultaneous demands May require shifts, weekends, or holidays depending on business needs
Job Types: Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹15,000.00 per month

Benefits:

Food provided
Work Location: In person