Job Description

Company:

Green Publication Services Pvt. Ltd.

Position Title:

Client Relationship Executive

Location:

Gurugram

Profile Summary

This role focuses on managing and strengthening

client relationships

, ensuring regular communication, calling, and client updates regarding ongoing services. The candidate will support client satisfaction, handle concerns promptly, and contribute to organization

growth

by retaining existing clients and identifying new business opportunities. Ideal for a

fresher

or someone beginning their career in

marketing

, this role requires strong interpersonal abilities and

good communication skills

.

Key Roles & Responsibilities

Actively engage with clients through direct communication, calling, and professional interaction to build long-term relationships. Apply marketing-oriented strategies to improve client retention and service satisfaction. Negotiate effectively with clients, ensuring mutually beneficial outcomes. Perform detailed quality checks for research publications, articles, reviews, and related academic content. Keep clients updated about new service offerings and solutions. Analyze client concerns and provide effective resolutions while maintaining strong client relationships. Contribute to ongoing company growth by identifying opportunities within existing client accounts.

Required Knowledge & Skills

Education:

Masters preferred -

MBA Marketing

, MA, MSc, BSc, Pharmacy, or equivalent qualifications. Strong understanding of client relationship handling; familiarity with research publication processes is an added advantage. Excellent verbal and written communication skills with strong interpersonal abilities. Basic proficiency in digital tools (MS Office, CRM, etc.). Detail-oriented, organized, and committed to high-quality work.

Fresher

or candidate with up to 1 year of experience can apply. Customer-focused mindset with willingness to learn and grow.

Attitude & Work Culture

Adaptive, proactive, and results-oriented. Ability to coordinate with cross-functional teams. Fast-paced, supportive, and

growth-minded

company culture. Young, vibrant team with professional networking and career growth opportunities.
Job Types: Full-time, Permanent, Fresher

Pay: ₹21,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Work Location: In person