We are hiring candidates with fluent communication skills in English. Interested candidates can directly apply on WhatsApp 97801 09101
Responsibilities
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
Night shift
Rotational shift
US shift
Supplemental Pay:
Commission pay
Performance bonus
Work Location: In person
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