airport ground staff are responsible for ensuring the smooth operation of airport activities, including but not limited to ticketing,
customer service, and airport operations.
key responsibilities
include assisting passengers with ticket booking, check-in procedures, and luggage handling. they are also expected to ensure the safety and security of passengers and staff by upholding aviation security protocols.
Key skills
required for airport ground staff include knowledge of aviation industry standards and regulations, excellent customer service skills, and the ability to work well under pressure.
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