Job Description

Job Title: Airline Check-in Staff
Company Overview:
Bluespirit is a leading airline company based in Mumbai, Maharashtra. We are committed to providing our customers with the best travel experience by offering top-notch services and amenities. We are now looking for enthusiastic and dynamic individuals to join our team as Airline Check-in Staff.
Job Overview:
As an Airline Check-in Staff, you will be responsible for ensuring a smooth and efficient check-in process for our customers. You will be the first point of contact for our passengers and will play a crucial role in creating a positive first impression.
Key Responsibilities:
- Greet and welcome passengers as they arrive at the check-in counter
- Check passengers' tickets and travel documents to ensure they are valid
- Assist passengers with baggage check-in and provide information on baggage allowances and restrictions
- Allocate seats to passengers and ensure they are seated together if requested
- Handle special requests and accommodations for passengers, such as wheelchair assistance or special meals
- Provide information on flight schedules, delays, and gate changes
- Process payments for excess baggage and upgrade requests
- Resolve any customer complaints or issues in a professional and timely manner
- Collaborate with other airline staff to ensure a smooth and efficient check-in process
- Maintain accurate records of all check-in transactions
- Adhere to all airline safety and security procedures
- Attend training sessions and meetings as required
Qualifications:
- Minimum 12th pass or equivalent qualification
- Previous customer service experience is preferred but not required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Strong attention to detail and problem-solving skills
- Basic computer skills
- Willingness to work in shifts, including weekends and holidays
- Must be fluent in English and Hindi, knowledge of other languages is a plus
Benefits:
- Competitive salary
- Performance-based incentives
- Comprehensive training and development programs
- Opportunities for career growth and advancement
- Fun and inclusive work environment
If you are a passionate and customer-oriented individual looking for an exciting opportunity in the airline industry, we would love to hear from you! Apply now to join our team at Bluespirit as an Airline Check-in Staff.

Skills Required