Undergraduate/Graduate Require for various Customer Support Job Role.
Branch Hiring Office Location - Lucknow, Mumbai, Chennai, Bengaluru, Hyderabad, Noida, Gurugram, Mohali & Jaipur.
Job Role & Responsibilities -
Customer Service through calls, Chats & emails
Ensure timely and accurate service delivery at defined productivity levels
Build client & domain knowledge to be able to deliver a resolution on the first conversation
Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
Fresher's/Experience both can apply for this Job Role.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹50,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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