Job Description

Position: Ticketing Executive/Ground Staff Company Overview: Viswamitempowersolution is a leading travel and tourism company based in Pathankot, Punjab, India. We specialize in providing top-notch travel services to our clients, including flight bookings, hotel reservations, and holiday packages. We are committed to providing exceptional customer service and creating unforgettable travel experiences for our customers. : We are currently seeking a motivated and enthusiastic Fresher Ticketing Executive/Ground Staff to join our team in Pathankot, Punjab. This is a full-time position with immediate joining available. As a Ticketing Executive/Ground Staff, you will be responsible for assisting customers with their travel needs, including flight bookings, hotel reservations, and holiday packages. You will also be responsible for providing excellent customer service, handling inquiries and complaints, and ensuring a smooth and enjoyable travel experience for our clients. Key Responsibilities: - Assist customers with booking flights, hotels, and holiday packages - Provide excellent customer service by addressing inquiries and complaints in a timely and professional manner - Ensure accuracy in ticketing and reservations - Handle cash and credit card transactions - Check-in and board passengers - Assist with luggage and other airport procedures - Provide information on flight schedules, delays, and cancellations - Collaborate with other team members to ensure a smooth and efficient operation - Maintain a clean and organized work area - Adhere to all company policies and procedures Qualifications: - High school diploma or equivalent - Excellent communication and customer service skills - Proficient in using computer systems and reservation software - Ability to work in a fast-paced environment - Willingness to work flexible hours, including weekends and holidays - Physically fit and able to lift heavy luggage - Previous experience in the travel industry is a plus, but not required We Offer: - Competitive salary - Comprehensive training - Opportunities for career advancement - Positive and supportive work environment If you have a passion for travel and a desire to provide exceptional customer service, we want to hear from you! Apply now to join our dynamic team at Viswamitempowersolution in Pathankot, Punjab.

Skills Required