Job Description

Green Publication Services Pvt. Ltd.

We are seeking a

Client Relationship Executive (CRE)

with strong

communication skills

, excellent

interpersonal skills

, and the ability to build and maintain

strong relationships

with clients. The role involves managing customer interactions, providing

customer support

, handling

calls

, ensuring client satisfaction, and driving business opportunities. Candidates with

Masters

or

MBA in Marketing

,

freshers

, or those aspiring to grow in

sales

,

client relationship

, or

business development executive

roles are encouraged to apply.

Maintain and manage

client relationships

by engaging proactively through calls, follow-ups, and CRM tools. Provide effective

customer support

, ensuring timely issue resolution and high satisfaction levels. Build a

strong relationship

with existing clients to encourage repeat business and referrals. Share updates on services, publication workflows, and research-related offerings. Conduct quality checks on

research publications

, articles, reviews, books, and similar materials. Coordinate with internal teams to ensure smooth service delivery. Support

sales

and

business development

efforts by identifying upselling opportunities. Maintain accurate records and follow-ups using

CRM systems

.

Required Skills & Qualifications

Education:

Masters

,

MBA in Marketing

, or graduation in any discipline (Science preferable - BSc, MSc, Pharmacy). Strong

communication skills

(verbal & written) and excellent

interpersonal skills

. Ability to handle client calls professionally and deliver exceptional customer experience. Interest or familiarity with

research

,

academic publications

, journals, or editorial processes. Customer-focused mindset with problem-solving ability.

Freshers

with strong communication and client-handling skills are welcome.

Attitude & Work Approach

Adaptive, proactive, and organized. Willing to collaborate across departments and maintain a positive approach. Passion for learning and continuous skill improvement.

Perks & Culture

Fast-paced, growth-oriented environment. Young, vibrant team with opportunities for networking and professional development. Recognition and career advancement in client relationship & publication services.
Job Types: Full-time, Permanent, Fresher

Pay: ?23,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Work Location: In person