Job Description

Process:

Non-Voice - Australia

Web Chat Support

Process

Shift:

Rotational shifts including Saturdays and Sundays

Week Offs:

2 rotational week offs

:

We are looking for

freshers

to join our team as

Web Chat Executives

for an

Web chat support process

catering to Australian clients. This is a

non-voice role

that requires strong written communication and proficiency in handling digital tools like Word and Excel.

Key Responsibilities:

Monitor and manage customer interactions via a chatbot interface Answer to client queries and provide accurate, timely responses Maintain documentation and update logs using MS Word and Excel Adhere to quality and turnaround time standards

Requirements:

Excellent written and oral communication skills in English Strong working knowledge of MS Word and Excel Proactive, attentive, and a quick learner Willingness to work in rotational shifts, including weekends Must be based in Chennai and available for immediate joining

Eligibility:

Freshers only; Male candidates are preferred due to rotational shifts Immediate joiners preferred - Need to join by 7th July 2025
Job Type: Full-time

Benefits:

Provident Fund
Schedule:

Rotational shift Weekend availability
Work Location: In person