Job Description

Role & responsibilities:

ESH Compliance

- Site Hygiene; compliance to organizational requirements

- Adhering to SOPs

- Ensuring correctly rated equipments.

- Ensure use of PPE by self and technicians

- Support in regular training on ESH and also ensure that safe practices are being following at Tower Site

- Ensure issue and usage of PTW for every activity being done at a site

Customer Management

- Provide supports for outage escalation by OPCOs

- Site access supports as and when applicable for tenants

- Maintain healthy customer relationship

- Supervise Site upgrades as per specification and provide support for RFS activities

Site Quality & process compliance

- Maintain excellent level of site quality (proper cable laying, correct temperature, correct settings, site in Auto, etc.)

- Identify Gap against specification and ensure timely corrections

- Periodic audit to ensure that civil/tower electrical and other Infrastructure are in best state.

- Ensure ZERO quality/operational process non compliance

- Compliance checking of quality of technicians, partners, spares including any ethical issues

Energy Management

- Identifying high Diesel consumption sites and recommending their remedy action

- Minimizing EB faults

- Facilitating in converting non-EB sites to EB sites

- DCEM Compliance

- DG running hrs. compliance

Uptime

- Drive Uptime for all Customers. Maintain infra uptime as per MSA/KPI's

- RCA of outages and prepare corrective action plan to avoid repetitions.

- 100% Site Automation and Alarm integration with NOC. Alarm & Metering correction at Site.

- 100 % compliance on PM

- Site visit and closure of punch points

Team Management

- Technician performance evaluations

- Identify training needs of technicians and plan for development

- Site allocation, discipline management for technician seam Management

Landlord Management

- Compliance of sites access process

- Maintains high level of landlord engagement to ensure 24*7 access and facilitate upgrade / planned event / installation and other operational work at site

- Resolution of hygiene related trouble tickets to ensure landlord satisfaction

Preferred candidate profile

Perks and benefits:

As per industry standards

Job Type: Full-time

Pay: ?200,000.00 - ?400,000.00 per year

Ability to commute/relocate:

Gurgaon, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:

Bachelor's (Required)
License/Certification:

Driving Licence (Preferred)
Location:

Gurgaon, Haryana (Preferred)
Work Location: In person