Respond to customer inquiries and resolve issues via phone, email, and chat in a timely and professional manner.
Provide accurate information about our products or services to customers.
Assist customers in navigating our website and using our online platforms.
Document and update customer records in the company database.
Collaborate with other team members to ensure seamless customer experiences.
Identify and escalate priority issues to the appropriate channels.
Uphold a positive and empathetic attitude while interacting with customers.
Follow company policies and procedures to maintain a high standard of service.
Job Types: Full-time, Fresher
Pay: ?11,000.00 - ?13,000.00 per month
Benefits:
Health insurance
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
English (Preferred)
Work Location: In person
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