a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking
"Publisher Support Specialist"
for its location at Cherlapally, Hyderabad.
NES provides quality metadata services to world-class database publishers and institutes of higher education. We deliver unmatched value through a combination of process excellence, quality control and services such as information & content development, metadata modelling, controlled vocabulary services, data preparation, software development, product quality control & assurance, specialized email and technical phone support apart from assisting with product development. NES is renowned for its mastery in the de-duplication of bibliographic and metadata records through the creation of composite records.
Job Title:
Publisher Support Specialist
:
To obtain missing content from thousands of licensed publisher partners in both hard copy and e-data formats through contact and follow up with publishers and with groups that lend or sell out of print, or back issues via email and telephone.
Required Skill set:
A strong proficiency in verbal and written skills in English & French including college level vocabulary, spelling, punctuation and grammar and sentence structure.
Strong communication skills with the ability to communicate effectively with internal and/or external contacts of EBSCO.
Experience & proficiency in Microsoft Office (Outlook, Excel, Word).
Excellent Web browsing skills.
Good understanding of how journal websites are structured and managed.
Work as part of a team, as well as independently.
Ability to absorb & note information in meetings/Training.
Experience of working to tight schedules in a daily or weekly content publishing environment.
Able to prioritize workload effectively and be extremely organized.
Enthusiastic, keen to learn with an acute attention to detail.
Preferred Qualifications:
A Degree in any discipline.
B2 Level certification from Alliance Francaise with relevant experience.
C1 level certification from Alliance Francaise with not less than 65% marks.
Working Conditions:
Work Location: NES Office, Cherlapally, Hyderabad
Timings: 11:00 AM to 8:30 PM
Workdays: 5 Days a week
Job Types: Full-time, Permanent
Pay: ?600,000.00 - ?800,000.00 per year
Benefits:
Health insurance
Leave encashment
Provident Fund
Work Location: In person
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