GRACE STAFFING SERVICES is Hiring for French Language Expert - Voice Process
(Customer Service | Hopper Process - Airline & Hotel Booking)
Work Location: Mumbai, Maharashtra IN
Shift: Night Shift | 5 Days Working | 2 Rotational Offs
Transport: Pick-Up & Drop Provided by the Company
Accommodation: 15 Days Company-Provided Stay
Flight Ticket: Provided by the Company (for relocation from any part of India)
About the Process
Hiring for
one of
North America's fastest-growing travel technology platforms
, trusted by millions of users globally. The company uses
AI and predictive analytics
to help travelers find the best deals on
flights, hotels, and car rentals
.
This process supports
Airline and hotel booking operations
, assisting
French-speaking customers
with their travel needs and delivering a
world-class customer experience
.
About the Role
Grace Staffing Services is hiring
French Language Experts
for the
Process (Airline & Hotel Booking)
.
You will handle
voice-based interactions in French
, assisting customers with
bookings, itinerary changes, cancellations, and travel-related queries
, ensuring
clear communication, empathy, and timely resolutions
.
Key Responsibilities
Handle
inbound and outbound calls
with French-speaking customers.
Assist with
flight and hotel bookings, itinerary modifications, and cancellations
.
Provide
accurate information
and ensure prompt issue resolution.
Maintain
professionalism, empathy, and service quality
.
Work effectively in
night shifts
with flexibility for rotational offs.
Eligibility Criteria
Education:
HSC or Graduate (any stream).
French Proficiency:
DELF B2 certification (mandatory)
.
Experience:
Freshers and experienced candidates can apply.
Excellent
verbal and written communication
in French and English.
Must be willing to
relocate to Mumbai immediately after selection.
Relocation Details
Company-provided flight ticket
for relocation to Mumbai from any part of India.
15 days of complimentary accommodation
upon joining.
Candidates must be ready for
immediate relocation post-selection.
Office location and transport details shared during the final interview.
Perks & Benefits
Pick-Up & Drop
for all shifts.
Attractive salary
with performance-based incentives.
Global exposure
through a leading airline & hotel booking process.
Career growth
in a premium international travel brand.
How to Apply
Prepare your
updated CV
highlighting your
French language proficiency
and communication skills.
Email your CV
to:
gracecareers02@gmail.com
You can also
WhatsApp or Call:
+91 77158 82251 (Jay)
for application support or interview scheduling.
Shortlisted candidates
will be contacted for the next steps in the hiring process.
Job Types: Full-time, Permanent, Fresher
Pay: ?900,000.00 - ?1,000,000.00 per year
Benefits:
Commuter assistance
Flexible schedule
Food provided
Health insurance
Paid sick time
Provident Fund
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education: