to customers regarding products, services, orders, and account issues.
Troubleshoot
technical or service-related problems and escalate complex cases when necessary.
Maintain
customer interaction records
and update CRM systems accurately.
Ensure
prompt follow-ups
and issue resolution within defined SLAs.
Collaborate with internal teams (technical, logistics, finance, etc.) to ensure seamless support delivery.
Translate customer feedback and insights into actionable suggestions for improving service.
Uphold company policies and maintain confidentiality of customer data.
Job Types: Full-time, Permanent
Pay: ?11,220.68 - ?100,000.00 per month
Benefits:
Health insurance
Work Location: In person
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