Job Description

Create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required. To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting. To create files for consolidation containers (Master). To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration. To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure. To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs. To release BAL B/L as per Financial Guidelines + working instructions. To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs. To check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies. To support and resolve claims + disputes.

Your Skills and Experiences

At least 5-10 years of experience in freight forwarding, logistics, or a related field. Preferred candidate who has handle 'Export' customer care; good in custom procedures. Excellent communication and interpersonal skills to handle customer inquiries and resolve issues effectively. Strong attention to detail to manage multiple tasks and ensure accuracy in documentation and shipment tracking. Ability to address and resolve issues proactively, ensuring smooth operations and customer satisfaction.
Further Details contact HR 9047098030 Or Drop your cv to sethuraman.s@cielhr.com

Job Type: Full-time

Pay: ?25,000.00 - ?40,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person