Job Description

Title: Freight broker

Shift- 5:30pm to 2:30am

Monday to Friday

Location- Quark atrium, Phase 8B, sector 74, Mohali

Must have minimum 6 months of experience in USA freight brokerage.

Key Responsibilities:

Freight Coordination:

Act as the main liaison between shippers and carriers, coordinating the logistics of moving goods from origin to destination.

Carrier Network Management:

Develop and maintain a strong network of reliable carriers. Negotiate rates and ensure available capacity to meet customer requirements.

Customer Interaction:

Provide excellent customer service by managing client expectations, answering inquiries, and resolving issues promptly.

Negotiation:

Negotiate freight rates, terms, and conditions with carriers and customers to ensure competitive pricing and effective solutions.

Problem Solving:

Handle any issues that arise during transit, including delays, damages, or claims, ensuring resolution and customer satisfaction.

Compliance & Documentation:

Ensure all shipments comply with regulations and maintain accurate documentation of transactions, invoices, and customer interactions.

Market Research:

Stay updated on industry trends, rates, and competitor activities to adjust strategies and maintain competitive pricing.

Sales Support:

Assist with the generation of new business through client outreach, referrals, and the development of long-term relationships.

Tracking & Reporting:

Monitor the status of shipments and provide updates to clients as needed. Track key performance metrics and report on freight activity.
Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹50,000.00 per month

Schedule:

Monday to Friday Night shift Rotational shift US shift
Supplemental Pay:

Performance bonus
Work Location: In person

Speak with the employer

+91 9056357498