Job Description

Role Summary/Purpose
Wing to wing review and closure of the identified decision gaps and observations while auditing/monitoring fraud prevention processes . Ensuring rectification of the errors highlighted through rigorous follow up within TAT. Conducting process training for the specific fraud prevention processes such as Screening, Sampling & Hunter. Analyze, identify and share the insight of the different fraud trends and modus operandi.
Position Responsibilities :
Responsible for identifying and setting up rigorous control mechanisms in Screening, Sampling & Hunter review processes to ensure that various process gaps are highlighted/ fixed and processes are run efficiently
Wing to wing tracking and closure of the identified gaps and observations while monitoring and ensuring rectifying of the errors highlighted through rigorous follow up within TAT
Ensure process adherence with respect to SLA related to the vertical and ensure that data is timely and accurately reported.
Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation
Maintenance of Operating rhythm of monthly dashboard/ reports & MIS on Fraud Prevention key performance metrics
Monitoring & evaluating processes & calls in FRM basis detailed data analysis and exceptions identified through data
Key Skills: o Extensive knowledge of Fraud Prevention processes such as Screening, Sampling & Hunter

• Demonstrated Excellent verbal, written and presentation skills
• Aptitude to respond to challenging and ambiguous environment
• Strong listening and mediating skills with problem solving ability.
• Ability to synergies capabilities across functions to achieve common goals

Location: Gurgaon
Required Experience: 3-8 yrs
Positions: 1
Contact Person: Mamta Chauhan
Email ID: mamta.chauhan@v-konnect.com