Fraud / Risk Controller for Branch Business \xe2\x80\x93 Gold Loans, Small Business Loans
Proven ability in Identification/investigation of causes of risk incident/fraud and measures to prevent them
Exposure to compiling / Filing / Reporting Fraud/incident reports to internal and external stakeholders
Proven recovery measures \xe2\x80\x93 relevant branch/employees/hierarchy or external collections / skip tracing agencies/bureau alerts etc
Drive recovery targets with the stakeholders
Demonstrated ability to deploy and implement relevant recovery tools \xe2\x80\x93 be it hard collections/police / legal measures
Experienced, Used and Implemented various Technology tools, including AI / ML for fraud control and prevention, detection and resolutions
Engagement capability with markets/field teams to identify control weaknesses and work with relevant teams to fix them
Conduct mystery shopping to validate the efficacy of process adherence/controls/gaps and address them
Demonstrated ability to develop and successfully run an FCU / RCU function and practice
Company Name \xe2\x80\x93 Muthoot Fincorp Limited
Job Title \xe2\x80\x93 Fraud Control and Investigation Officer
Designation \xe2\x80\x93 Manager / Sr. Manager
Location \xe2\x80\x93 Mumbai, Delhi & Kolkata
Reports to \xe2\x80\x93 Head of Branch Operations
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