We are looking for a detail-oriented and proactive Franchise Coordinator to join our team. The role involves coordinating with franchise partners, ensuring smooth communication between the head office and franchise units, and supporting operations to drive franchise growth and compliance. The ideal candidate should have excellent communication, organizational, and relationship-management skills with a strong understanding of franchise operations.
Key Responsibilities:
- Act as the primary point of contact between the company and franchise partners.
- Coordinate day-to-day communication with franchisees to ensure smooth business operations.
- Needs To travel in Our Franchise partner locations as well
- Support franchise partners in addressing queries, concerns, and operational challenges.
- Monitor franchise compliance with company policies, procedures, and brand standards.
- Assist in the onboarding, training, and orientation of new franchisees.
- Track franchise performance and prepare regular reports for management.
- Maintain accurate records of franchise agreements, documents, and correspondence.
- Support franchise development initiatives, including prospect follow-ups and documentation.
Requirements:
- Bachelor's degree in Business Administration, Management, or a related field.
- 1-3 years of experience in franchise coordination, business development, or operations (preferred).
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Ability to build and maintain positive relationships with franchise partners.
- Proficiency in MS Office (Excel, Word, PowerPoint) and reporting tools.
- Problem-solving attitude with a proactive approach.