Job Description

Company Description

Brainfloss is a global technology company pioneering in cloud-native platforms for training, virtual labs, aviation operations, and enterprise enablement. Founded in India, Brainfloss operates across India, the UK, and the US, combining deep engineering expertise with proven capabilities in AWS training and cloud consulting. The company focuses on product innovation, developing two in-house SaaS platforms: a virtual training lab system and an aviation management suite. In addition to product development, Brainfloss offers advanced cloud consulting and AWS-authorized training through a selective, partner-first model. The company also leads impactful initiatives through the Brainfloss Foundation, a non-profit supporting education, STEM access, scholarships, and vocational training in underserved communities across India.

The Role

This is a senior ownership role reporting directly to the founders.

You will run day-to-day business operations across training delivery, SaaS coordination, and foundation activities. Your job is to bring order, speed, and accountability to the organisation so that delivery, payments, follow-ups, and decisions do not depend on founders being available.

This is not an assistant role. You are expected to

own outcomes

, not wait for instructions.

What will you own:

End-to-end business operations across training, SaaS, and foundation initiatives Immediate response and tracking of all inbound client and training requests Ownership of internal systems. Creation, documentation, and enforcement of SOPs, SLAs, and policies Trainer coordination, scheduling discipline, and delivery tracking Invoicing, payment tracking, and systematic follow-ups Follow-ups and escalations with founders, trainers, and partners until closure Weekly operational planning, reporting, and risk tracking Operational setup and execution support for the Foundation Identification of gaps, inefficiencies, and risks before they become problems

What success looks like:

No task is untracked or silently blocked Client requests are responded to quickly and consistently Payments are followed up without reminders from founders Systems reflect reality at all times Founders are pushed for decisions instead of being waited on The company runs smoothly even when founders are busy

Who is this role for:

Someone who naturally follows up instead of waiting Comfortable pushing senior stakeholders for inputs and decisions Strong at bringing structure to messy, fast-moving environments Calm, persistent, and reliable rather than reactive or flashy Thinks in systems, processes, and ownership Wants to grow into a senior operations or leadership role

What do we not care about:

Specific Degrees or formal management education Fancy titles or buzzwords Corporate jargon

What do we deeply care about:

Ownership Accountability Follow-through Structured thinking Reliability

Working Model & Benefits:

Remote-first role, Pune-based for collaboration and availability Flexible working hours with outcome-based expectations Health insurance coverage Paid leave and holidays Direct access to founders and real decision-making authority Long-term growth as the company scales in the UK and globally Future opportunity to move to the UK
Apply with your CV and a short note answering:

"Describe a situation where you brought structure and accountability to an unorganised setup. What did you change, and what improved?"

Applications without a clear answer to this question will not be considered.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹800,000.00 per year

Benefits:

Flexible schedule Health insurance Paid sick time Paid time off Provident Fund Work from home
Work Location: Remote