Job Description

Founder-Mental Wellness(SaaS)-Surat-2L

JOB - Head of Operations & Product (Founders Role)

Salary- 2lac + ESOPs

Equity: ESOPs offered

Reports To: Founder/CEO

Location: Surat, Gujarat

Employment Type: Full-time, Founding Role

This founding role requires someone who can manage

operational excellence while simultaneously owning product strategy and user

experience. You will be integral to building operational infrastructure and

product capabilities.

Key Responsibilities

Define and implement operational processes, systems, and best practices

Build an operational team and establish operational functions (finance, HR,

legal, compliance)

Develop and manage operational budget and financial planning

Establish KPIs and dashboards for operational metrics

Lead product roadmap development and prioritisation

Conduct user research and translate insights into product features

Manage product lifecycle from conception through launch and iteration

Oversee vendor management, contracts, and partnerships

Ensure compliance with regulations and legal requirements

Manage office infrastructure, technology, and resource allocation

Build scalable processes that support 10x growth

Collaborate with all departments to streamline cross-functional workflows

Lead fundraising support and investor communications

Represent Soulera at industry events and forums

Required Qualifications

10+ years of experience with a combination of operations, product, and

strategy roles

Minimum 5+ years in a founding/early-stage company environment

Strong background in business operations, process optimisation, and system

design

Experience with product management and user-centric design

Proficiency in financial planning, budgeting, and business metrics

Excellent project management and execution capabilities

Strong leadership and team-building skills

Ability to manage ambiguity and wear multiple hats

Exceptional organisational and communication skills

Track record of scaling organisations from early stage to growth phase

Preferred Qualifications

Background in technology, SaaS, or e-commerce companies

Experience in the Indian startup ecosystem

Knowledge of regulatory compliance and data protection

Familiarity with fundraising and investor relations

Experience with operational financial systems and analytics

Previous founder or co-founder experience

Understanding of supply chain or logistics operations

Compensation & Benefits

Competitive salary package (founders level)

Substantial ESOP grants (subject to vesting schedule and founder

agreements)

Performance bonuses and incentives

Health insurance and wellness benefits

Professional development budget

Flexible work arrangements

Founding team equity and governance participation

Application Process

Interested candidates should submit:

1. Updated resume/CV highlighting relevant experience

2. Cover letter explaining interest in the role

3. Examples of operational or product initiatives (case studies, process

improvements)

4. References from previous employers or collaborators

Evaluation Criteria

Relevant experience in operations and product management

Track record of scaling early-stage organisations

Cultural fit and alignment with startup values

Ability to operate effectively in ambiguous environments

Demonstrated versatility and multi-functional expertise

Strong execution and business acumen

Terms & Conditions

ESOP package subject to vesting schedule and founder agreements

The employment contract will detail confidentiality, IP ownership, and

non-compete clauses

Background verification will be conducted

Commitment to the company vision and values is required

*

Flexible working arrangements available