Job Description

About Us

Established in 2015 by Mallika Sharma, The Leather Laundry (TLL) champions the responsible enjoyment of luxury goods through expert repairs and meticulous restoration. With a philosophy that true luxury is timeless and sustainable, TLL offers comprehensive services to extend the lifespan of your prized leather possessions. Our highly skilled technicians handle everything from handbag and shoe restoration to luxury leather jacket care and premium sofa cleaning. We also provide a convenient door pick-up and drop-off service across India to accommodate modern lifestyles.

About the Role

Job description

About Us

Established in 2015 by Mallika Sharma, The Leather Laundry (TLL) champions the responsible enjoyment of luxury goods through expert repairs and meticulous restoration. With a philosophy that true luxury is timeless and sustainable, TLL offers comprehensive services to extend the lifespan of your prized leather possessions. Our highly skilled technicians handle everything from handbag and shoe restoration to luxury leather jacket care and premium sofa cleaning. We also provide a convenient door pick-up and drop-off service across Pan India to accommodate modern lifestyles.

About the Role

We are seeking a highly motivated and versatile Tech & Growth Lead to drive innovation and efficiency across our organization. This role is perfect for a proactive "all-rounder" who thrives at the intersection of technology, data, and business growth. You'll be crucial in optimizing our digital infrastructure, leveraging data for strategic insights, and ensuring robust IT security and smooth operations.

Responsibilities

1. Technology & Systems Management:

Serve as a primary resource for various tech tools and platforms, ensuring optimal utilization and integration.

Possess strong SaaS skills to manage, configure, and troubleshoot our suite of software-as-a-service applications.

Provide training and support to team members on tech tools, ensuring proficiency and adoption.

Develop and implement a roadmap for smooth functioning of our technological ecosystem.

Demonstrate basic knowledge of CRM systems to support sales and customer service initiatives.

2. Application Development & Optimization:

Assist in the development of new applications, from conceptualization to deployment.

Conduct rigorous testing to ensure application functionality, performance, and security.

Contribute to process streamlining through technological solutions and automation.

Participate in UI/UX development, focusing on user-friendly interfaces and experiences.

Work with APIs to integrate different systems, automate workflows, and enhance data flow between platforms.

3.Data Analysis & Management:

Utilize analytical skills to collect, clean, and interpret complex data sets from various sources.

Develop and maintain dashboards and reports to track key performance indicators (KPIs) related to campaigns, customer behavior, and operational efficiency.

Demonstrate strong data skills in manipulating, querying, and visualizing data to provide actionable insights.

Oversee workspace and data management, ensuring data integrity and accessibility.

4.IT Security & Protocols:

Implement and maintain robust IT security and data protocols to protect sensitive information.

Manage data security measures, including access controls, encryption, and regular audits.

Stay updated on cybersecurity best practices and regulatory compliance.

5.Campaign Management:

Design, execute, and optimize Email and WhatsApp campaigns to drive customer engagement, retention, and acquisition.

Monitor campaign performance, conduct A/B testing, and implement improvements for maximum impact.

Qualifications

Bachelor's degree in Business, Marketing, Computer Science, Data Analytics, or a related field.

Proven experience in a role requiring a blend of technical, analytical, and operational skills, with a strong emphasis on IT and systems development.

Demonstrable experience with SaaS platforms and their administration.

Strong proficiency in data analysis tools (e.g., Excel, SQL, Google Analytics, BI tools like Tableau/Power BI).

Hands-on experience in setting up and managing Email Marketing Platforms (e.g., Mailchimp, HubSpot, SendGrid) and WhatsApp Business API solutions.

Practical experience working with APIs for system integrations and automation.

Experience in application development support, testing, and UI/UX concepts.

Basic understanding of CRM systems.

Knowledge of IT security best practices and data protection protocols.

Excellent problem-solving abilities and a keen eye for detail.

Strong communication and interpersonal skills, with the ability to train others effectively.

A "can-do" attitude and the ability to manage multiple priorities in a fast-paced environment.

Work Timings: Mon-Sat (10am-7pm)

Salary offered: 3.6 LPA- 4.2 LPA

Industry

This is

not a desk job.

It's a fast-paced, travel-rich opportunity to grow in marketing, brand building, and event execution.

Who We're Looking For (Requirements):

? Excellent communication & presentation skills - confident, clear, and persuasive.

? Willingness to travel frequently - you'll be on the move for events and activations.

?

1-3 years of experience in marketing

, brand activations, events, or hospitality. (Freshers with strong communication skills & internship experience may apply.)

? Strong organizational skills - able to manage multiple events and partners at once.

? Outgoing, creative, and adaptable personality - comfortable engaging with diverse audiences.

? Proficiency in MS Office / Google Workspace; familiarity with event/CRM tools is a plus.

?

Location flexibility:

While our office is in Delhi, this is a

remote-friendly role

for candidates based elsewhere in India, especially

Mumbai,

given the travel-intensive nature of the position. Delhi-based candidates are also highly welcome.

What We Offer

Salary offered: 3.0 LPA-4.0 LPA

(negotiable)

Competitive salary + travel reimbursements

(all travel expenses covered)

Opportunity to build a strong marketing portfolio through high-visibility campaigns

Fast-track career growth

to Marketing Manager / City Lead roles

Exposure to leading brands, partners, and industry networks

Office Timings: (Monday-Saturday 10am to 7pm)

Industry

Consumer Services
Employment Type

Full-time

Edit job description

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience:

total work: 1 year (Preferred)
Work Location: In person